Terms of Service
Personal Information You Disclose to Us:
Summary: We collect personal details that you provide, such as name, address, contact information, passwords, and security data.
We gather personal information that you voluntarily provide when registering on our Sites or Apps, expressing interest in learning about our products and services, participating in activities on the Sites or Apps (such as posting messages in online forums or entering competitions, contests, or giveaways), or otherwise contacting us.
The type of personal information collected depends on the context of your interactions with us and the Sites or Apps, the choices you make, and the products and features you use. The personal information we collect includes:
Name and Contact Data: We collect your first and last name, email address, location, and other similar contact data.
Credentials: We collect passwords, password hints, and similar security information used for authentication and account access.
All personal information you provide must be truthful, complete, and accurate, and you must notify us of any changes to such personal information.
Information Automatically Collected:
Summary: Some information—such as IP address and/or browser and device characteristics—is collected automatically when you visit our Sites or Apps.
We automatically collect certain information when you visit, use, or navigate the Sites or Apps. This information does not reveal your specific identity (such as your name or contact information) but may include device and usage details such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and information about how and when you use our Sites or Apps. This information is primarily needed to maintain the security and operation of our Sites or Apps, and for internal analytics and reporting purposes.
Information Collected Through Our Apps:
Summary: We may collect information related to your geo-location, mobile device, and push notifications when you use our Apps.
Geo-Location Information: We may request access or permission to track location-based information from your mobile device, either continuously or while you are using our mobile application, to provide location-based services. You can change these permissions in your device's settings.
Mobile Device Access: We may request access or permission to certain features from your mobile device, including your camera, camera roll, and other features. Permissions can be changed in your device's settings.
Mobile Device Data: We may automatically collect device information (such as your mobile device ID, model and manufacturer), operating system, version information, and IP address.
Push Notifications: We may request to send push notifications regarding your account or the mobile application. You can opt out of receiving these communications in your device's settings.
Information Collected from Other Sources:
Summary: We may collect limited data from public databases, marketing partners, and other external sources.
We may obtain information about you from other sources, such as public databases, joint marketing partners, and third parties. Examples include social media profile information, marketing leads, search results, and links, including paid listings (such as sponsored links).
Use of your information
In Short: Your information is processed based on legitimate business interests, contract fulfillment, legal obligations, and/or your consent.
Personal information collected via our Sites or Apps is used for various business purposes outlined below. Processing of your personal information for these purposes relies on our legitimate business interests ("Business Purposes"), to enter into or perform a contract with you ("Contractual"), with your consent ("Consent"), and/or for compliance with legal obligations ("Legal Reasons"). Specific processing grounds are indicated next to each listed purpose.
We use the information we collect or receive:
To facilitate account creation and login process with your Consent. If you choose to link your account with a third party account (such as Google or Facebook), we use the information obtained from those third parties to facilitate account creation and login process.
To send marketing and promotional communications for Business Purposes. We and/or third party marketing partners may use the personal information provided for marketing purposes, in accordance with your marketing preferences. You can opt-out of marketing emails at any time (see "WHAT ARE YOUR PRIVACY RIGHTS" section below).
To send administrative information for Business Purposes, Legal Reasons, and/or possibly Contractual purposes. Personal information may be used to send product, service, and new feature information, and/or information about changes to terms, conditions, and policies.
Request Feedback for Business Purposes. Information may be used to request feedback and to contact you regarding use of our Sites or Apps.
To enable user-to-user communications with your Consent. Information may be used to enable communications between users with their consent.
To enforce terms, conditions, and policies for Business Purposes, Legal Reasons, and/or possibly Contractual purposes.
To respond to legal requests and prevent harm for Legal Reasons. In case of a subpoena or other legal request, data may be inspected to determine the appropriate response.
For other Business Purposes such as data analysis, identifying usage trends, evaluating the effectiveness of promotional campaigns, and to improve our Sites or Apps, products, services, marketing, and user experience.
Will your information be shared with anyone?
In Short: We only share information with your consent, to comply with laws, to protect your rights, or to fulfill business obligations.
We only share and disclose your information in the following situations:
Compliance with Laws. We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
Vital Interests and Legal Rights. We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.
Vendors, Consultants and Other Third-Party Service Providers. We may share your data with third party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include: payment processing, data analysis, email delivery, hosting services, customer service and marketing efforts. We may allow selected third parties to use tracking technology on the Sites or Apps, which will enable them to collect data about how you interact with the Sites or Apps over time. This information may be used to, among other things, analyze and track data, determine the popularity of certain content and better understand online activity. Unless described in this Policy, we do not share, sell, rent or trade any of your information with third parties for their promotional purposes.
Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
With your Consent. We may disclose your personal information for any other purpose with your consent.
Other Users. When you share personal information (for example, by posting comments, contributions or other content to the Sites or Apps) or otherwise interact with public areas of the Sites or Apps, such personal information may be viewed by all users and may be publicly distributed outside the Sites or Apps in perpetuity. Similarly, other users will be able to view descriptions of your activity, communicate with you within our Sites or Apps, and view your profile.
What is the retention period for your information?
In summary: We retain your information for as long as necessary to fulfil the purposes outlined in this privacy policy unless otherwise required by law.
We will maintain your personal information only for the duration necessary to achieve the objectives set forth in this privacy policy, unless a longer retention period is mandated or permitted by law (such as tax, accounting, or other legal requirements). No provision in this policy requires us to retain your personal information beyond one year following the termination of the user's account.
When there is no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not feasible (for instance, because your personal information has been stored in backup archives), we will securely store your personal information and isolate it from any further processing until deletion is possible.
How do we protect your information?
In summary: We aim to protect your personal information through a system of organizational and technical security measures.
We have instituted appropriate technical and organizational security measures designed to secure any personal information we process. However, it should be noted that we cannot guarantee that the internet itself is 100% secure. Although we strive to protect your personal information, the transmission of personal information to and from our Sites or Apps is at your own risk. You should only access the services within a secure environment.
Do we gather data from children?
In summary: We do not knowingly collect data from or market to children under 18 years of age.
We do not knowingly solicit data from or market to children under 18 years of age. By using the Sites or Apps, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to their use of the Sites or Apps. If we learn that we have collected personal information from users less than 18 years of age, we will deactivate the account and promptly delete the data from our records. If you become aware of any data we have collected from children under age 18, please contact us at privacy@copticone.com.
Privacy Rights
In summary: In some regions, such as the European Economic Area, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time.
In certain regions (such as the European Economic Area), you possess specific rights under applicable data protection laws. These rights may include the ability (i) to request access to and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. Under certain circumstances, you may also have the right to object to the processing of your personal information. To make such a request, please utilize the contact details provided below. We will consider and act upon any request in accordance with the relevant data protection laws.
If we rely on your consent to process your personal information, you have the right to withdraw your consent at any time. Please note, however, that this does not affect the lawfulness of the processing before its withdrawal.
If you reside in the European Economic Area and believe we are unlawfully processing your personal information, you also have the right to lodge a complaint with your local data protection supervisory authority.
You can find their contact details here: httR://ec.euroRa.eu/justice/dataRrotection/bodies/authorities/indexen.htm
Account Information:
If you would like to review or change the information in your account or terminate your account at any time, you can:
Log into your account settings and update your user account.
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with investigations, enforce our Terms of Use, and/or comply with legal requirements.
Opting out of email marketing: You may unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails we send or by contacting us using the details provided below.
You will then be removed from the marketing email list; however, we will still need to send you service-related emails necessary for the administration and use of your account. To opt-out in other ways, you may:
Contact us using the contact information provided.
Do California Residents Have Specific Privacy Rights?
In summary: Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.
California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain, once annually and free of charge, information regarding categories of personal information (if any) disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with whom we shared personal information in the preceding calendar year. If you are a California resident and wish to make such a request, please submit it in writing using the contact information provided below.
If you are under 18 years of age, reside in California, and have a registered account with the Sites or Apps, you have the right to request the removal of unwanted data that you publicly post on the Sites or Apps. To request the removal of such data, please contact us using the contact information provided below, including the email address associated with your account and a statement that you reside in California. We will ensure the data is not publicly displayed on the Sites or Apps, although it may not be completely or comprehensively removed from our systems. This app is intended for those who are 18 years of age or older.
Are Updates Made to This Policy?
In summary: Yes, we will update this policy as necessary to remain compliant with relevant laws.
We may update this privacy policy periodically. The updated version will be indicated by an updated "Revised" date and will be effective as soon as it is accessible. Should we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or directly sending you a notification. We encourage you to review this privacy policy frequently to remain informed of how your information is protected.